How is Singapour dealing with dockless bike sharing

As every city confronted with dockless bike sharing, Singapore faced major troubles with parking. And as you may know, Singapore government likes order and cleanliness…

So they didn’t wait for anarchy, but instead invited all parties around the table:

  • The public authorities: Land Transport Authorities (LTA), the National Parks Board (NParks) and all 16 Town Councils (TC).
  • The 5 dockless bike-share companies operating in the city: GBikes, Mobike, oBike, ofo and SG Bike

And we can agree that the talk was efficient, as a Memorandum Of Understanding (MOU) has been signed by all parties. And it’s not an empty one!

MOU graphic

  • All companies will have to implement before end of 2017 (!) a geo-fencing technology to their apps.  SG Bike and GBikes are a step forward, already using it, but developpers, check for job opportunities in the other companies! Apps will alert users if they do not park their bikes in designated areas. Each company will have to define proper penalties if the bike remains badly parked.
  • Each indiscriminately parked bicycle will have to be removed by the companies within half a day. Each faulty bicycle will have to be removed by the companies within a day. We have no information regarding penalties applying to bike-share companies if they do not respect this proposal.
  • Public liability will have to be provided by the companies for every customer, in case of accident.
  • It will also be the companies responsibility to educate its users through apps, communication… about parking rules and safe riding behaviours
  • Finally, companies will have to share anonymised trip datas, to improve its transportation policy. This is a great opportunity to build a appropriate network, using public AND private data!

Singapore is also aware of the need for more parking spaces caused by the growth of the bike population. More than 4000 “drawn” bicycle parking have to be created (who’s responsibility should it be??) and some of the providers like Ofo and Mobike have already started doing their owns:

This is a huge step for dockless bike-sharing… but not sure if it’s forward or backward! The need for geo-fencing is wiping out the main advantage of dockless bike-sharing, as virtual stations will be created… Dockless, but no more free-floating! Yes, we can only blame ourselves.

We can also remain careful about all this news, as the LTA did not communicate on the possible penalties they can apply on bike-sharing companies if they do not respect the previous rules. Will all companies have the mean and will to improve the use of dockless bike-share?

5 Responses

  1. 12 October 2017

    […] priority in aggregating all the systems in one app for a real mutlimodal service, and some like Singapore or Seattle already signed agreement with bike share companies having them to provide all data […]

  2. 19 October 2017

    […] technology, which now seems mandatory in the development of such programs. Check what happened in Singapore! They also bet on the gamification, with a User Credit System evolving thanks to the app reporting […]

  3. 28 October 2017

    […] that dockless bike-sharing has to regulated with licences and agreements, as in San Francisco, Singapore, or Paris very soon. Only companies with strong communication teams will […]

  4. 11 December 2017

    […] It has been “funny” to hear from all the cities where dockless bike-share operators are present that they do not have any idea of the staff sizing operating the schemes. As there is no agreed SLAs from the beginning, the quality of service is setted by the operator… Servicing and Balancing Level Agreements have to be discussed initially, as for station-based schemes. Singapore put an important milestone in september, with a MOU requiring all operators to respect servicing and balancing periods. […]

  5. 5 March 2018

    […] already highlighted Singapore’s pioneering way of regulating dockless bike-share schemes on its territory, already 3 months ago. LTA introduced a MOU to operators in order to control […]

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